Satisfied Customers?

Friends,  collies, dogs under study,

Why didn’t anyone warn me this research business? You end up with even more questions than you started out with. Isn’t that a very clever way of keeping researchers in work? It is just one more thing I have learnt since starting out on my adventure. This Munro walking is really taxing my brain.  Pie charts have taken my fancy for illustrating the results; I can’t thing why, and I have also thrown in a doughnut too, just for good measure.

I’ve also learnt that you can’t please all of the people, or dogs, or Tink, all of the time but… well, you know the rest. I’m very easily pleased all of the time, with my favourite farmhouse cheddar, so I think those who can’t be pleased must be on diets. Like me and Millie are supposed to be.

Take question 1. “About length. I used to write short blogs but I get inspired on the Munros. However, I know you are busy people so what do you think is best for encouraging readers?”

On a scale of 1 – 100, where stick with it was at 0 and give us a break at 100, I came out with an average of 23, which is v. v. v. encouraging. However, there was a big variation from 0 to 68. How on earth am I going to keep everyone happy?

Then came Question 2. Just take a look at this.

So, Question 2 also leaves me in a quandary.

By the time we get to Question 3 “Are there enough photos of little old me?” things are a bit clearer and I’m growing in the head department. 43% of you can’t get enough of me, so I can add even more portraits. But then, 43% of you say it’s OK as it is. Absolutely no one said they wanted photos of someone else, so there’s no chance of B getting one of those big egos things, and no one’s IT systems are keeling over,  under the weight of all my photos.

Going ono question four, “Now, about the content. We live in strange times and I have been known to go off message and get a tad philosophical while musing on matters of the age. Is this:”…

It is clear that you are all OK with departures from the main script, as I cast a little canine pondering over the life and times of your truly.

The answers to Question 5, blew me away, for a canine very new to this particular art form. “Latterly, after finding a new talent, I have been waxing lyrical in verse. Is this:”

How cool is that? I promise I won’t go off on one two often, but feel I have your permission to add a little lyrical content when the muse takes me. I’m also going to take up a suggestion of quoting other poets here and there who, to be honest, might be a tad better at it than me.

Question 6, for the pedantic’s, asked about all my errors. “How irritating are gramatical errors & typos? Do I need a new proof reader?” Even though I had spelt grammatical wrong, and it wasn’t even meant to be ironical, you were very kind, with a wacking 45% saying you hadn’t noticed any, and 55% reckoning that they could forgive my lapses because I am, after all, just a dog. Did I really just say that? Anyway, I’m still sending B to grammar school. I’m a Border Collie and we aim for perfection.

Questions 7 & 8 were the icing on the cake of my Customer Satisfaction Survey. You were so nice to me that I promise I won’t ever, ever, get interested in your ankles (even yours Tink).

For Question 7 there was lots of repetition, “Please write three words that describe my blog.”

Here are all the different things you said:

happy, tiring, inspiring, fun, entertaining, interesting, easy style, takes the reader there, good fun, amusing, awe inspiring, heartwarming, novel, informative, moorish.

What accolades for or a Border Collie, not yet three  🙂

Then, for the very last request, “Please add any other comments that you think would add quality to my blog.” everyone answered. B tells me this is unheard of. Usually people can’t think of anything else to say at the end of a survey but you all had good ideas and encouragement. Here are some of my favourites:


“I like Ben’s stories especially when they are amusing typically when something doesn’t go to plan. I also think it is essential Ben continues to include his perspective on how Bernadette feels about things or is managing as Ben and Bernadette are in this together !!”

“Take an occasional poem/poet with you on the way and include a quotation. Go neiri an bothar libh.”
“I think your blogs are great. Sometimes I forget to read all of it if it is long and therefore don’t comment.”
“I just love your blog and all the photos. We can’t wait to meet you in the fur later this year.”
“I like all the tails xx”
“Woof, woof, woof, woof, woof”
“Keep up the good work your blogs never fail to make me smile, thank you x”
 And finally, you might have noticed my new avatar on your e mails. I will keep this up to date so we can see the blue outstrip the red, as we climb more Munros, over the years. Currently, I’m working on something that will show the fundraising progress too.
As for resolving the dilemma posed by your answers in question 1 & 2, about length and frequency, I’m going to have to give that some thought. But, guess what I’m going to do first.
You got it.
And so to bed.
Love Ben xx

I lied!

Friends, collies and cunning little hounds,

Actually, I didn’t lie deliberately when I said my next blog would be to post the results of my survey, on 23rd March, I just hadn’t anticipated how excited I’d be. I can’t keep my paws still till I have spilt some of the beans and tapped out a quick response. Thank you very much for taking me seriously enough to complete the survey. The three words that describe my reaction are humble, humble, humble. Apparently, I’m informative, funny, inspirational and warm hearted. Oh goodness, what accolades for an erstwhile sheep chasing cur, with a penchant for tasty ankles.

My survey is still open till 23rd March.

The results will still be published shortly after that. It looks like, by popular demand, my blogs will be monthly to include Munro updates with a short and snappy one in between. A sort of dog blog to go, for my busier readers. I am also working on some charts to show progress. Yet another learning curve on this adventure. I think B can show me how to do this on Excel but, if anyone knows of any freebies on the net don’t be slow in coming forward, please.

I hope you will forgive a few quick posts over the next couple of weeks. This is because I am going to contact lots of doggy loving celebs. to try and get them to support our cause and read my blog. Therefore, I need to have a few short posts for them to scroll through so they can get a quick flavour of my literary style.

Oh dear, it’s all a tad overwhelming for a little fellow; need sleep.


Love as always,

Ben x